Contact Roots
Tell us what you need.
Whether you are joining early, reporting a safety concern, or asking about the app, we will route your note to the right place.
Support
Questions about accounts, waitlist access, safety, or the app experience.
support@rootsafrodating.com
Response Time
We read every message and usually respond within one business day.
Within 24 hours
Community
For safety concerns, include screenshots, usernames, and anything that helps us review quickly.
Safety first
Looking for a quick answer?
The FAQ covers waitlist access, heritage matching, voice bios, subscriptions, safety, and account help.
View FAQ