Community

Community Guidelines

The shared standards that help Roots feel respectful, intentional, and safe.

Last updated

May 18, 2026

These pages are written for clarity. For account-specific help, contact the Roots team.

01

Welcome to Roots

Roots is built on respect, authenticity, and kindness. These guidelines help keep the community welcoming for people looking for meaningful connections.

02

Be Respectful

Treat every person with dignity, even when there is no romantic fit.

  • Be polite and courteous in all interactions.
  • Respect boundaries and accept no gracefully.
  • Avoid discriminatory language or behavior.
  • Do not body-shame or make unwanted comments about appearance.
  • Respect people's identities, pronouns, preferences, and lived experiences.
03

Be Authentic

Honesty is the foundation of meaningful dating.

  • Use real, recent photos of yourself.
  • Be truthful about your age, location, and relationship status.
  • Do not impersonate another person or create fake profiles.
  • Be clear and genuine about your intentions.
04

Keep It Safe

Help us maintain a safer dating environment.

  • Never send money or financial information to someone you met online.
  • Avoid sharing excessive personal information too quickly.
  • Report suspicious behavior, scams, harassment, or fake profiles.
  • Meet in public places for first dates.
  • Trust your instincts and leave any situation that feels wrong.
05

Prohibited Behavior

The following behavior can lead to account restriction, suspension, or removal.

  • Harassment, threats, stalking, or repeated unwanted contact.
  • Hate speech or attacks based on protected characteristics.
  • Violence, threats of violence, or promotion of violent behavior.
  • Unsolicited sexual messages, photos, or explicit content.
  • Spam, scams, fraud, or solicitation.
  • Accounts for or involving users under 18.
  • Promotion of illegal activity or services.
06

Content Guidelines

Profiles, photos, prompts, bios, and messages should be appropriate for a diverse dating community.

  • Avoid graphic violence, gore, nudity, or explicit sexual content.
  • Do not promote self-harm or eating disorders.
  • Only share content you have the right to use.
  • Keep contact information out of public profile areas.
07

Reporting and Enforcement

If you see behavior that violates these guidelines, report it as soon as possible.

  • Use the report feature or contact support with relevant details.
  • Block anyone who makes you uncomfortable.
  • We review reports and take action based on severity and context.
  • Serious violations may be escalated to law enforcement when required.
08

Build a Better Community

Everyone helps shape the tone of Roots. Kindness, patience, and honest communication make the app better for the whole community.

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